Return Policy

Full Priced Clothing, Shoes and Handbags:

• Online purchases of full priced merchandise may be returned for full refund (not including shipping) within 14 days of when the package was delivered.
• In store purchases of full priced merchandise may be returned for exchange or store credit only within 14 days of purchase date.

Final Sale Items Can Not Be Returned.

• All Sale merchandise 
• Accessories, Fine Jewelry, Beauty, Special Order, International Orders, and Trunk Show Orders

Additional Information:

• Items altered, worn or stained will not be accepted for return.

• All returned or exchanged merchandise must have tags attached including security tags. All returned shoes must be in original box with dusters and be unworn.

• Please use a shipping carrier with tracking capabilities for returns.

• Merchandise must be insured for the full retail price. Please handle and return with care to ensure contents are not damaged during transit.

• Returns will only be accepted if RMA was issued and clearly written on outside of box, all others will be refused.

• Furs, Evening Dresses and Gowns must be shipped via 2-day air to ensure no damage to product and expedite your return due to the value of the merchandise.